Terms of Use

Effective date: 9 August 2026

1. Who operates Dmlink. Dmlink and dm.link are operated by B16N Ventures AB, a Swedish limited company with organization number 556913-5642 and VAT number SE556913564201. Our registered postal address is Kivra: 556913-5642, 106 31 Stockholm, Sweden. Contact us at [email protected].
2. Your agreement. By creating an account or using Dmlink, you agree to these Terms, the Privacy Policy, Cookie Policy, Content Guidelines, Acceptable Use Policy, and any purchase or creator terms shown to you before a transaction. If you do not agree, do not use Dmlink.
3. Key definitions. A "User" is a person who browses, follows, subscribes to, or purchases creator content. A "Creator" operates a creator account and offers content or interactions. "Content" includes text, images, video, audio, messages, metadata, and other material made available through Dmlink. A "Consumer Transaction" is a purchase, subscription, tip, or paid interaction between a User and a Creator facilitated through Dmlink.
4. Eligibility. You must be at least 18, have legal capacity to enter this agreement, and be permitted to use the service where you live. We may request age, identity, address, business, ownership, tax, or payment information where reasonably required for safety, law, or payment processing.
5. Account information and security. Provide complete and accurate information, keep it current, protect your credentials, and notify us promptly of suspected unauthorized access. You are responsible for activity under your account unless applicable law provides otherwise. Do not sell, transfer, share, or create an account for another person without authorization.
6. Platform role. We provide and operate Dmlink. Under the current transaction model, the Creator offers the applicable content or interaction to the User and Dmlink facilitates discovery, access, payment processing, records, and support. Purchase details shown at checkout and the standard consumer-creator contract form part of each Consumer Transaction. Nothing in these Terms removes mandatory consumer rights or responsibilities that applicable law places on Dmlink.
7. Changes to Dmlink. We may add, change, suspend, or discontinue features for legal, security, operational, or business reasons. We will give reasonable notice of material changes where practicable. Availability is not guaranteed, and maintenance or dependencies may interrupt service.
8. Changes to these Terms. We may update these Terms. Material changes take effect on the date stated in the updated version after reasonable notice where required. Changes that must apply immediately for law or urgent security may take effect sooner. Continued use after the effective date means acceptance, but changes do not retroactively remove accrued rights.
9. Content ownership and licence. You retain ownership of Content you upload. You grant B16N Ventures AB a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, format, transmit, display, and otherwise use that Content only as reasonably necessary to operate, secure, improve, promote, and enforce Dmlink. The licence lasts while Content remains on the service and for reasonable backup, legal, fraud, and enforcement periods. You must own the Content or hold every right and consent needed for this licence.
10. Moderation and enforcement. We may review, restrict, remove, preserve, or report Content and may warn, limit, suspend, or terminate accounts when reasonably necessary to enforce these Terms, protect people or systems, comply with law, investigate fraud, or respond to payment-provider requirements. We may act without advance notice in urgent cases. Where appropriate, we will explain the decision and provide a complaint route.
11. Account closure. You may request closure at [email protected]. When your account is deleted, automatic renewal is turned off for your active subscriptions and no future renewal charges should be created. Account access ends when the deletion is completed; this does not create an automatic refund for unused time or past purchases. We may retain records after closure where needed for payments, disputes, tax, fraud prevention, safety, legal claims, or other lawful obligations, as described in the Privacy Policy.
12. Disclaimers and liability. Dmlink is provided with reasonable care but without a promise that every feature will always be uninterrupted, error-free, compatible, or secure. We do not endorse Creator Content or guarantee creator income. Nothing excludes liability that cannot lawfully be excluded, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence. Any other limitation applies only to the maximum extent permitted by applicable law.
13. Governing law. Swedish law governs this agreement. Consumers retain mandatory protections of the country where they habitually reside and may bring proceedings in any court available under mandatory law. Business disputes are subject to the competent courts of Sweden unless the parties agree otherwise in writing.
14. General. If a provision is unenforceable, the remainder continues. A delay in enforcement is not a waiver. You may not assign this agreement without our written consent. We may assign it as part of a reorganization, financing, or transfer of Dmlink, provided your mandatory rights are not reduced.

1. Purchase information. Before confirming a purchase, review the Creator, content or interaction, total price, currency, taxes, billing interval, automatic-renewal status, and any access period shown at checkout. Checkout information controls if it is more specific than these general Terms.
2. Payment processing. Payments are handled by one or more third-party payment providers. You authorize the provider to charge the payment method you select and to share transaction status, card brand, expiry information, partial card number, fraud signals, and provider identifiers with us. We do not receive your full card number or card security code.
3. Authentication and fraud prevention. A payment provider, issuer, or Dmlink may require 3D Secure or another authentication step. We may use account, transaction, device, location, velocity, identity, and payment signals to prevent fraud, abuse, unauthorized payments, and chargebacks. A transaction may be declined, delayed, limited, or reviewed. Do not repeatedly resubmit a payment after a definitive issuer decline; contact your bank or [email protected] if you need help.
4. Currency, taxes, and bank fees. The currency and tax treatment applicable to a purchase are shown before confirmation. Your bank or payment provider may apply conversion, cross-border, or other fees that Dmlink does not control.
5. Processing fees. We may charge a processing fee in addition to the product price and applicable taxes. The fee may include a percentage component and a fixed component and may vary by billing location, currency, payment method, or transaction type. The applicable processing fee and final total are shown before you confirm the initial payment. For recurring subscriptions, the processing fee for a future renewal may be calculated using the rates applicable at that renewal. We will provide notice of material changes where required by law, and you can cancel before the next renewal.
6. Statement descriptor and receipts. The descriptor applicable to your payment is shown at checkout or in the transaction receipt when available and may be set by the payment provider. Keep your receipt. If you do not recognize a charge, review your Dmlink purchase history and contact [email protected] promptly.
7. Subscriptions. Subscriptions renew automatically at the billing interval and price disclosed at checkout until automatic renewal is turned off, payment fails, or the subscription otherwise ends. By subscribing, you authorize recurring charges to your selected payment method. We will disclose a material price change as required by law before it affects a future renewal.
8. Cancellation. You can turn off automatic renewal from the subscription controls in your account. Cancellation takes effect at the end of the current paid period, so access normally continues until then and no new renewal charge should be created afterward. Cancel before the next renewal date. If account controls are unavailable, email [email protected] with the account email and subscription details.
9. Refund requests. To request a refund, email [email protected] with your account email, transaction date and amount, transaction or receipt identifier, and a clear explanation. We review requests individually based on the purchase, access or delivery status, Creator performance, suspected fraud, payment-provider rules, and applicable law. Approval is not automatic. If approved, the refund is returned through the original payment route where possible; your bank controls when the credit appears.
10. Digital content and withdrawal rights. Mandatory consumer rights continue to apply. Where EU or EEA law provides a withdrawal right for digital content or a digital service, that right is lost only when the legal conditions are met, which may include your prior express consent to begin performance during the withdrawal period and acknowledgement that the right will be lost. Terms text alone does not waive a statutory right. Defective, misdescribed, unavailable, duplicate, or unauthorized transactions may carry separate remedies.
11. Disputes and chargebacks. If a charge is unfamiliar, duplicated, incorrect, or connected to unavailable content, contact us before starting a chargeback so we can investigate and, where appropriate, correct or refund it. This support-first request does not restrict a right to contact your bank or exercise a statutory remedy. We may investigate abusive, knowingly false, or repeated bad-faith disputes and may restrict the related account while protecting legitimate claims.
12. Access to purchased Content. Access is personal, limited, revocable, and subject to these Terms. Do not copy, record, redistribute, resell, or commercially exploit Creator Content unless the Creator and Dmlink expressly authorize it.

1. Application and ongoing verification. Creator access is subject to approval. You must provide accurate and complete identity, age, address, tax, payout, business, and beneficial ownership information requested by Dmlink or a payment provider. You must keep it current, cooperate with re-verification, and disclose prior processor restrictions or terminations when asked. Approval is not guaranteed.
2. Creator responsibility. The individual Creator remains responsible for the account, Content, consumer promises, taxes, and compliance even when an agency, manager, employee, or contractor assists.
3. Content and fulfillment. Accurately describe paid Content and interactions, make the price and material conditions clear, and fulfill confirmed transactions promptly. Do not create artificial transactions, misleading refund patterns, hidden recurring terms, or transaction descriptions that differ materially from what Users purchase.
4. Fees. Unless a different written arrangement applies, Dmlink's standard platform fee is 20% of the total amount charged to the User for each transaction, including any VAT or other applicable taxes and any processing fee. Refunds, disputes, payment costs, or other amounts disclosed in your creator account or agreement may also be deducted. The applicable fee arrangement will be made available to you before paid activity. Any processing fee separately charged to the User is retained by Dmlink and is included in the total transaction amount used to calculate the platform fee.
5. Creator Earnings. Creator Earnings are the amounts allocated to you after applicable platform fees, taxes, refunds, disputes, reversals, and other disclosed deductions. Dashboard figures may be pending or estimated until the underlying payment is final and reconciled.
6. Payout setup. You must use an available payout method in a supported jurisdiction and complete all provider onboarding. Payout availability, minimums, currencies, conversion rates, provider fees, and timing depend on the selected rail and are displayed in the account or communicated during payout review. We do not guarantee a fixed payout time.
7. Refunds, disputes, and negative balances. We may deduct or recover amounts connected to approved refunds, reversals, chargebacks, dispute fees, duplicate payments, fraud, or Creator non-performance. If deductions exceed available Creator Earnings, the account may carry a negative balance that can be offset against future earnings or recovered by another lawful method.
8. Proportionate payout holds. Dmlink or a payment provider may temporarily delay or hold some Creator Earnings when reasonably necessary to investigate suspected fraud, unusual processing, elevated refunds or disputes, a Terms breach, identity or ownership concerns, a legal obligation, a payment-provider requirement, or expected negative balance. The scope and duration should be proportionate to the identified risk. There is no fixed rolling reserve unless it is separately disclosed to you in writing.
9. Risk controls. Cooperate with authentication, card verification, transaction monitoring, velocity or device checks, refund-first resolution, and reasonable evidence requests. Do not ask Users to evade 3D Secure, split transactions to avoid controls, disguise the nature of a purchase, use an inaccurate merchant category or descriptor, or resubmit definitive declines in a way that could harm Dmlink's processing profile.
10. Taxes and records. You are responsible for your tax registration, invoices, filings, and records unless applicable law assigns a specific obligation to Dmlink. Report Creator Earnings accurately and provide information needed for lawful tax reporting. Seek independent advice; Dmlink does not provide personal tax advice.
11. People appearing in Content. Every person depicted or heard must be at least 18. Verify identity and age, obtain and retain informed written consent for creation and distribution, and provide evidence when lawfully requested. The uploading Creator is responsible for rights, releases, revenue sharing, and compliance for collaborative Content.
12. Advertising. Clearly identify advertising, sponsorship, affiliate promotion, or product placement, including with an appropriate label such as #ad where required. Advertising must be lawful, accurate, and consistent with the Content Guidelines.

Use Dmlink lawfully and respectfully. The Content Guidelines provide additional examples.

1. Do not upload, request, promote, or facilitate illegal activity or illegal goods or services.
2. Do not depict, target, exploit, groom, sexualize, or endanger anyone under 18.
3. Do not post pornography or nudity, including imagery depicting sexual acts or exposed genitals.
4. Do not post, request, promote, or facilitate sexual services, non-consensual intimate material, or sexual deepfakes.
5. Do not use Dmlink to propose, arrange, coordinate, or discuss plans to meet another User or Creator in person.
6. Do not threaten, harass, stalk, dox, extort, defraud, impersonate, or discriminate against another person.
7. Do not post Content that infringes copyright, trademark, privacy, publicity, or other rights.
8. Do not distribute malware, spam, scams, fake engagement, misleading reviews, or unauthorized promotions.
9. Do not scrape, reverse engineer, interfere with security, overload the service, or bypass access and payment controls.
10. Do not copy, record, redistribute, or resell Creator Content without express authorization.
11. Do not conceal paid promotion or make materially false claims about products, services, earnings, identity, or affiliation.
12. Do not use Dmlink in a way that exposes Dmlink, Creators, or Users to unlawful or deceptive processing.

The Read the Complaints & Removal Policy for the information needed to report specific content or conduct, request a removal review, identify an urgent safety concern, and ask Dmlink to review a decision. The process is available to users, non-users, depicted people, representatives, and other affected persons.

General complaints may be sent to [email protected]. Payment and refund requests should be sent to [email protected]. Do not email full card numbers, card security codes, passwords, or unnecessary identity documents.

1. These additional terms apply where Regulation (EU) 2019/1150 or an equivalent platform-to-business law covers a Creator's use of Dmlink.
2. Dmlink may organize, recommend, search, or display Creator accounts and Content using factors such as relevance, recency, engagement, safety, completeness, availability, user choices, and promotional placement. Features and weighting may change to improve relevance, integrity, or security. Payment to Dmlink does not guarantee ranking unless a clearly labeled promotional product states otherwise.
3. We may restrict or suspend a Creator for legal, safety, fraud, payment, quality, or Terms reasons. Where required, we will provide a statement of reasons and applicable complaint route, subject to lawful exceptions.
4. Business complaints concerning account restrictions, technical issues, ranking, payment, or our compliance should be sent to [email protected]. We will review them fairly and communicate the outcome in plain language within a reasonable period based on complexity.
5. Where applicable law requires mediation, the parties will consider an appropriate independent mediator in good faith. Mediation does not remove either party's right to seek judicial relief.